CarbonSwitch Privacy Policy

Effective Date: October 8, 2024

CarbonSwitch ("we," "us," or "our") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, and share personal data in compliance with the UK General Data Protection Regulation (GDPR) and the Data Protection Act 2018.  

1. Information We Collect

We may collect the following types of personal data:

• Website Visitors:

  • Information you provide: Contact information (e.g., name, email address, phone number) when you submit enquiries or subscribe to our newsletter.

  • Automatically collected information: Technical information, such as your IP address, browser type, and operating system, collected through cookies and similar technologies. This helps us analyze website traffic and improve user experience.  

• Clients (REITs) and Tenants:

  • Information provided by clients: Contact details, property information, and financial data necessary for providing our services.

  • Information provided by tenants: Contact details and business information relevant to their tenancy and our energy management services.

2. How We Use Your Information

We use your personal data for the following purposes:

• Website Visitors:

  • To respond to your enquiries and provide information about our services.

  • To send you newsletters and marketing communications (if you have opted in).

  • To improve our website and user experience.

• Clients and Tenants:

  • To provide and manage our energy management services.

  • To communicate with you about your account and relevant updates.

  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your personal data with:

• Trusted service providers: Third-party companies that assist us with data processing, website hosting, and other essential functions. We have contracts with these providers requiring them to protect your information.

• Legal authorities: When required to comply with the law or legal proceedings.

4. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to the personal data we hold about you.

• Rectification: You can request correction of any inaccurate or incomplete data.  

• Erasure: You can request deletion of your personal data, subject to certain exceptions.

• Restriction: You can request restriction of processing of your personal data.

• Objection: You can object to processing of your personal data.

• Data portability: You can request a copy of your personal data in a portable format.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.  

6. Cookies

Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.  

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:
freddie@carbonswit.ch

8. Updates to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.